NORTH AMERICAN ENVIRONMENTAL
The industry leader in North American waste solutions was looking to consolidate operations to efficiently serve its base of 21 million customers. The company’s primary objective is to manage more than 20 tons of recyclable material by 2020. This company has North America’s largest network of recycling facilities, and continues to expand its footprint.
To achieve this goal, customer service operations needed to be consolidated from a multi-state footprint into one centralized location to create economies of scale. Hiring, training, programs and product launches could more easily be managed at one central location.
As the company was evaluating different localities, it was a challenge for the real estate and operations teams to concentrate on incentives. The primary focus was identifying the optimal labor market and facility to house operations. Incentives had clearly become a “back-burner” priority due to limited resources and time.
Economic Incentives Advisory Group (EIAG) was engaged to identify the available incentives. EIAG conducted interviews with finance, human resource, operations and real estate. Once the hiring forecasts, capital investment and occupancy dates were established, EIAG developed an incentives plan.
EIAG developed an incentives plan to secure a combination of cash and tax credits. Once the state awarded an incentives package of nearly $6 million, EIAG then established a process to manage payroll requirements, capital expenditures and training expenses so that the funds could be utilized by the company.